Last updated: April 2, 2025
Grumpy Monkey Coffee is a small, proudly Canadian business based in Whitby, Ontario. We’re passionate about great coffee—not collecting your data. But when you visit our site, reach out, or place an order, some personal information is collected so we can keep things running smoothly and serve you better.
We’re committed to protecting your privacy and being up-front about what we collect and why.
Who We Are
Our website address is: https://grumpymonkeycoffee.com. We’re a small Ontario-based business, and all data collected through this site is managed in accordance with Canadian privacy laws, including PIPEDA.
What Personal Info We Collect (and Why)
- Your name and contact info (when you place an order or contact us)
- Your shipping and billing information (for order fulfillment)
- Comments or messages you leave on the site
- Basic analytics (like traffic sources and page views)
- IP address and browser user agent (to help detect spam)
Comments
When you leave a comment on the site, we collect the data you enter in the form, along with your IP address and browser user agent string to help with spam detection.
An anonymized string (hash) from your email may be sent to the Gravatar service to see if you’re using it. Gravatar’s privacy policy is here. After your comment is approved, your profile picture may be visible to the public next to your comment.
Media
If you upload images to our site, please don’t include embedded location data (EXIF GPS), as visitors may be able to download and extract that info from your image.
Cookies
We use cookies to improve your experience, especially if you comment on our site. You can opt in to save your name, email, and website in cookies, so you don’t have to re-enter your info next time. These cookies last for one year.
We may also use cookies for login, preferences, and session activity:
- Temporary cookie on the login page (expires when you close your browser)
- Login and display cookies (2 days to 1 year, depending on your choices)
- A cookie saved when you edit/publish a post (expires after 1 day)
Who We Share Your Data With
We don’t sell or share your data. If you request a password reset (if accounts are available), your IP address may be included in the reset email for security reasons.
How Long We Keep Your Info
- Comments and related data are stored indefinitely, so we can recognize and approve follow-ups automatically.
- If you create an account, we store the info in your profile. You can view, edit, or delete your data anytime (except your username). Admins can also view and manage user data.
Where Your Data Goes
Visitor comments may be checked through an automated spam detection service. Other than that, your data stays secure with us or trusted Canadian or international service providers we use to run our site.
Questions or Concerns?
We’re not lawyers—we’re coffee people. But we take your privacy seriously. If you have any questions about how your info is used, drop us a line at info@grumpymonkeycoffee.com.